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I'm

Binta Yakubu

Stock Control/Inventory Assistant, Cashier/Customer Service Representative, Receptionist

About

About Me

Stock Control/Inventory Assistant

A dedicated and results-oriented Stock Inventory Assistant and Sales Professional with over seven years of experience in the customer service, beauty, and fragrance industry. Skilled in delivering exceptional customer service, driving sales growth, and managing inventory with precision, I have developed a strong eye for detail and a proven ability to optimize operational efficiency. My extensive product knowledge, coupled with excellent communication and interpersonal skills, enables me to build lasting customer relationships and contribute meaningfully to team success. Whether overseeing stock levels or enhancing the customer experience, I remain committed to leveraging my expertise to support business growth and consistently deliver excellence across all responsibilities.

Name: Binta Yakubu
Birthday: 2 Feb
Degree: B.sc Finance
Experience: 8 Years
Email: Bintayakubu712@gmail.com
Address: Lagos,Nigeria
Employment: Available
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Quality

Education & Expericence

My Education

B.sc Finance

University of Ilorin | 2013

Relevant Coursework: Financial Accounting, Corporate Finance, Investment Analysis, Risk Management, Financial Markets and Institutions, Business Statistics, Economics, and Financial Modeling.

My Expericence

Stock Controller/Inventory Assistant

Essenza International Limited/Beauty and Fragrance International | 2022 - present

Achievements includes,

  1. Tracking shipments, assisting in inventory audits, and managing reports of purchases and pricing
  2. Implement and maintain effective inventory control procedures to optimize stock levels and minimize discrepancies
  3. Regularly conduct stock counts, audits, and cycle counts to ensure accurate inventory records.
  4. Analyze inventory reports and implement strategies to reduce excess stock or shortages.
  5. Sorting of pending product transfers from stores
  6. Draft a monthly comprehensive analysis report for company evaluation.

Cashier/Customer Service Representative

Beauty and fragrance int'l | 2017 - 2021

Achievements includes,

  1. Providing exceptional service, building loyal relationships and solving problems.
  2. Ensure customers/clients are satisfied with every part of the flooring experience from initial greeting through order completion
  3. Operate and manage transactions using the store's point-of-sale system, ensuring accuracy in recording sales, applying discounts, and processing refunds or exchanges.
  4. Attend regular training on customer service branding.
  5. Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or the status of orders.
  6. Listen attentively to client needs to ensure a positive customer experience.
  7. Access electronic and paper cataloging systems to look up product information and availability.
  8. Strive for quick complaint resolution.
  9. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
  10. Maintain and update the cash register for proper accounting.
  11. Participate actively in monthly stock counts for proper stock management

Receptionist

Austen Royal Furniture | 2015 - 2015

Achievements includes,

  1. Answering and directing phone calls to relevant staff.
  2. Scheduling appointments and meetings.
  3. Organizing and maintaining files and records.
  4. Managing the office budget and expenses.
  5. Greeting visitors and clients in a professional manner.
  6. Maintaining a clean and organized reception area.
  7. Assisting with administrative tasks as needed.
  8. Made reasonable procedure exceptions to accommodate unusual customer requests.

Skills

My Skills

Technical & Analytical
80%
Organizational & Problem-Solving
85%
Communication & Collaboration
90%
Regulatory & Compliance Knowledge
90%
Customer Service
95%
Management
85%

Service

My Services

Technology & Software Proficiency

Utilizing inventory management systems and spreadsheets to track and optimize stock levels.

Sales/Customer Service Representative

Delivering exceptional customer experiences through active listening, clear communication, and personalized solutions. Skilled in building strong client relationships, resolving inquiries efficiently, and representing the brand with professionalism and care.

Inventory Management & Stock Accuracy

Ensuring precise stock records, tracking inventory levels, and reconciling discrepancies

Demand Forecasting & Data Analysis

Using historical data and trends to anticipate stock needs and prevent shortages or excess.

Supply Chain Coordination

Communicating effectively with suppliers, warehouse staff, and logistics teams to streamline stock movement.

Stock Auditing & Reporting

Conducting regular inventory checks, maintaining accurate stock records, and preparing audit reports.

Gallery

My Portfolio

  • All
  • Design
  • Management
  • Marketing

Contact

Contact Me